We have recently been contacted by HMRC asking for proof that we are registered with ICAEW for AML supervision. We provided them with what we thought was appropriate proof, but this has been rejected as "insufficient", though they haven't told us what they do consider to be sufficient.
They have now given us a "couple of days" to provide the proof or they will close down our agent account and cut off our access to be able to help hundreds of clients.
Has anyone else had this? If so, what did you find was acceptable "proof"? It's not like ICAEW gives you a certificate!
So far we've thought of providing them with a copy of our Audit Registration invoice, which shows our "C00" number and a link to our details on the ICAEW "find a firm" website, but is this sufficient??
Any help/suggestions/advice would be gratefully received!