My client just received a reminder letter for a second payment on account. Paragraph that really gets me is:
"If you do not pay or contact us, we can visit your premises and arrange for your possessions to be sold by public auction, as the law allows".
Seriously! Is this an acceptable paragraph when a payment is 22 days overdue? A payment which is a provisional amount anyway, not even a calculated liability (I know I know poas are legally due and payable).
Also, this client has a near perfect payment record, only reason this was actually late was because the Tax Return was supposed to be submitted showing a reduced payment on account but wasn't.
I'm sorry, but I think this is a disgraceful paragraph to use on a first reminder for a client who normally pays on time.
I also know its all automated, but for someone who always pays their tax on time to get a letter like this is just wrong.
I am wondering if this is just the norm now or whether the amount of the tax has anything to do with it? This was for just short of £15k.
Anyone else seen these letters?