A client's daughter has just phoned me in a panic. A man from HMRC debt management has turned up at their house (registered office for Ltd co) and said they had a large amount of corporation tax overdue. In fact there are no overdue amounts and the CT is due at the end of the week.
She got hold of her dad on the phone who spoke to the man and who explained the tax wasn't due until 1st October and the man went back to his car, and then posted a standard "Pay now to avoid further action" letter through the door stating the 'overdue' amount (which is the same as the amount due on 1/10) with a handwritten note on it saying "I have left a standard letter only so that you have my details. You're correct this amount is not due until 1/10/21 per my system. I cannot say why it is on my list and can only apologise".
Has anyone had this? I want to put in a formal complaint as the (young adult) daughter was really shaken up, the husband and wife directors are also shocked and upset.