Have HMRC suddenly flipped a switch on 2 step verification? Our self assessment tax software (BTC) can no longer download prepop information from HMRC without logging in using our agent log in and then 2 step verification involving an authorisation code sent to a mobile phone number. Looks like this started beginning of October. Problem is that the whole firm uses same log in password - ie we all log in as the person who set the agent account up who has since left. Looks like we will now need to replace him as lead/administrator and then set up each person who needs access as a delegate with their own personal log in using their own phone number. We are still accessing the Gateway account OK but losing the prepop facility in tax return season is a serious handicap. Anyone else having this problem? Is it likely to impact other areas? I've looked online for guidance but that mostly seems to date back to 2017 when HMRC apparently made an announcement. All I've managed to find on HMRC is a brief piece on the HMRC Developer Hub.
5th Oct 2021
HMRC flipped a switch on 2 step verification?
BTC tax return software prepop now requires 2 step verification.
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