on 17th April I noticed that I no longer can access my clients' SA accounts on my agent portal. Called up Agent helpdesk and they advised that my account has been closed as apparently I have "Ceased to trade". I have no idea why this has happenned or what has triggered it, although I did change my company name with companies house back in March...
They have been unable to do anything about it and have suggested only that I write a letter to the Agent maintainer team which I have duly done and sent by registered first class post. There is NO WAY to contact them via phone or email to check the status of this.
Today, I notice that access to my CT clients has also been removed!
Has anyone else come across this and anyone got any useful suggestions as this is my livelihood! I can't submit anyone's SA returns or CT returns. I may also lose access to PAYE and VAT shortly and can't seem to stop this car-crash! What a nightmare!