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HMRC ISBC dept assisting identity theft?

Letter from HMRC requesting sensitive information from taxpayers to be sent to a special postcode

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Does anyone disagree with me that a letter sent by HMRC to taxpayers refusing repayment of overpaid tax, as well as payment of any future SEISS and a demand for repayment of SEISS previously paid, unless they send a copy bank statement, a copy of their passport, a copy of their photographic driving licence and a recent utility bill is an invitation to fraudsters to commit identity fraud, especially when the information is to be addressed to a specific postcode that amounts almost to an advert that the letter includes this information, as well as the taxpayer's UTR and National Insurance number.  I was convinced that this was a scam until we managed to get through to the agents dedicated line after three days and being cut off several times due to them "not being able to take your call at present.  Goodbye!" 

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By Paul Crowley
17th Mar 2021 21:24

This appears to mix up two issues

Was it this

https://www.accountingweb.co.uk/any-answers/repayment-claim-check-is-thi...

or

https://www.accountingweb.co.uk/any-answers/hmrc-verification-check-seis...

related to

https://www.accountingweb.co.uk/tax/personal-tax/new-traders-denied-seis...

Not yet seen a copy of the refund intervention letter
I am sure others would like to see a redacted copy, not just me

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Replying to Paul Crowley:
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By DaveWatkinson
17th Mar 2021 21:16

Indeed you would think so. Primarily it related to repayment, but just threw in that if the client didn’t reply then they would be removed from self assessment so would not get any SEISS applied for and may be required to repay any previously paid. Not bad for a throw aside is it? So yes it does appear to mix up two issues but actually doesn’t.

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Replying to DaveWatkinson:
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By Paul Crowley
17th Mar 2021 21:25

Would I be correct in assuming that you received no agent copy?

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Replying to Paul Crowley:
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By dave.warringtonaccountant
17th Mar 2021 21:32

Indeed not. Disgusting.

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Replying to dave.warringtonaccountant:
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By Paul Crowley
17th Mar 2021 22:21

No surprise really
Read the letter and a few of the questions basically ask in the accountant bothered to do any work, and his pricing structure.
I will be a bit nowty if a client gets one. Even more nowty if client responds without asking my advice.
Clients regularly have no clue what really happens, subbies the worst. And most I expect will go to subbies

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Replying to Paul Crowley:
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By Paul Crowley
18th Mar 2021 01:36

'Read the letter'
Means I suggest you read the letter
I have not read (past tense) the letter. But I would like to see one

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Replying to Paul Crowley:
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By DaveWatkinson
17th Mar 2021 21:16

Indeed you would think so. Primarily it related to repayment, but just threw in that if the client didn’t reply then they would be removed from self assessment so would not get any SEISS applied for and may be required to repay any previously paid. Not bad for a throw aside is it? So yes it does appear to mix up two issues but actually doesn’t.

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By leicsred
18th Mar 2021 08:25

A client had one the other day for a large(ish) repayment.

The questions re fees seemed to be aimed at trying to identify the percentage of tax saved operators.

It also asked if they had ever given anyone their Government Gateway account details, I don't know if they are trying to crack down on that?

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Replying to leicsred:
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By Paul Crowley
18th Mar 2021 16:48

GG a good question
I consider 'agents' using client GG as if client are the dubious agents
Agents system is there for agents
If 'agents' using client GG then no need to register as agent and no time wasted on AML

Problem is I have had numerous clients give me theirs. Not asked for, just chucked into an email that I do not want

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By Duggimon
18th Mar 2021 08:44

Yes, I disagree.

I don't know why you assume the staff at the post office are trying to steal people's identities. It's not as though letters are just passed to whomever is going in the right direction.

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Replying to Duggimon:
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By dave.warringtonaccountant
18th Mar 2021 18:09

I make no such assumption.

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