Had heard about this on another forum but had cause to put it to the test today. Client was in urgent need of PAYE ref no for new business as he is takingon an apprentice and needs it to join the scheme. Lady was very good and set it up on phone so I thought she was going to give me the no's. She then said, you know we can't give out the codes over the phone any more don't you? Apparently this came into play on 17th December.
17th Jan 2022
HMRC no longer giving PAYE ref no's over phone
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