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HMRC not processed Corporation Tax Return

Just wanted everyone to be aware

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I recently got rid of a client that was not filing accounts or tax returns despite a number of calls and emails. 

Thought about raising SAR and went to my agent login page and looked up this particularly client under corporation tax 

The first year 2016-17 tax return which was filed in January 2018 should have shown a liability of 10K but was showing zero.  No payments were made either

I finally got though corporation tax helpline after a few days of trying (another story).  They said it had not been processed correctly !  I said to the lady is this rare and she said it does happen time to time.

They have now raised a referral to their technical team so my ex-client will get a surprise but wondered how many get through the net without paying corporation tax.

 

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By Wanderer
07th Oct 2019 17:03

JimLittle wrote:

I finally got though corporation tax helpline after a few days of trying (another story).  They said it had not been processed correctly !  I said to the lady is this rare and she said it does happen time to time.

They have now raised a referral to their technical team so my ex-client will get a surprise but wondered how many get through the net without paying corporation tax.


So you've contacted HMRC about the non processing of an EX client's tax return?
Do you think that was wise?
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Replying to Wanderer:
Hallerud at Easter
By DJKL
07th Oct 2019 17:49

By chance I have today been reading up on GDPR as am (very tentatively) considering a complaint -I doubt I will but I may point out to the party I possibly could to acquire some leverage.

My one is slim/borderline but possibly passing information to HMRC re a former client really tramples on any definition of appropriate use of data. (Though interesting fact- a body corporate seems to have few rights within GDPR as is not an individual ,so may be an out)

To me this smacks of walking a very dangerous path, when they have left they have left would be my future watchword.

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By Wanderer
07th Oct 2019 18:00

DJKL wrote:

To me this smacks of walking a very dangerous path, when they have left they have left would be my future watchword.

Exactly! ICAEW advises:-
17. A member must ensure that they have authority to disclose an error to HMRC.

Unlikely to have this in the case of an ex client.

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By Tim Vane
07th Oct 2019 19:24

Shockingly unprofessional behaviour. If you worked for me I would probably fire you for doing that. If I was your ex-client I would certainly make a complaint to your professional institute or possibly even instruct a solicitor.

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Oaklea
By Chris.Mann
07th Oct 2019 22:34

My understanding is that, once you have disengaged, whether formally, or informally, an agent is obliged to delete the authority from the HMRC web portal. That obligation is certainly (Crystal) clear, on the PAYE web portal.

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