HMRC Online Personal Tax Account

HMRC Online Personal Tax Account

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Morning

Hit a problem with HMRC.

Set a client up last week for online Self-Assessment so we can get his SA302 paperwork. (He's a sole Director / Limited company)

Got the account all set up, but there is no Self-Assessment section. There is PAYE (for employees not for the company) and "check your pension", etc.

But no SA, and there is not even a menu option to Add Service.

Bit lost. I've done loads of these recently (indeed 4 on that same day, and all the others are there).

Tried to set up again from scratch making sure SA is there etc and it then says already registered.

So sorry, hit a wall and can't get brain around it. Any ideas?

Typing this whilst on hold to HMRC help.....

Replies (2)

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By Paul D Utherone
25th Apr 2016 13:04

Have you tried adding options at

the Government Gateway rather that HMRC Online?

Are you setting him up for SA302's in the future or required now for past years?

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By keynes
25th Apr 2016 15:01

Make sure he is due for filing a return this year. You may need help try:

 [email protected]

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