HMRC online services down?

Can't log in or file anything

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Has anyone else got a problem with HMRC online this morning?  I can't file VAT returns through Xero and also if I try to log in to the HMRC website directly I get 'sorry we are experiencing technical difficulties'.  There is nothing on the service availability page to indicate that there is an issue.

Replies (19)

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By claudialowe
01st Feb 2021 11:41

I posted the exact same thing a while ago - at least they had the good grace to crash on 1st Feb not 31 Jan, though that doesn't help me file my last payroll for January......

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By mishapen
01st Feb 2021 11:46

Yes, had 3 tax return filing failures and can't log on to our agent SA account.

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By LW64
01st Feb 2021 11:47

Looks like everything HMRC is down.

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By K81
01st Feb 2021 11:49

you now get a message saying planned maintenance - system unavailable !

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Replying to K81:
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By Carolynne
01st Feb 2021 11:52

I get the same. Although I did log in earlier on this morning without any problems. Lets hope it's not down all day.

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By confuseddotcom
01st Feb 2021 11:51

Thanks everyone. So annoying, I was hoping to get all the December VAT returns filed today so I could take a few days off to recover from January!

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By Paul Crowley
01st Feb 2021 11:58

As others

At least it all worked for Midnight yesterday

Well enough to change taxpayers Gateway to state LATE for tax returns

But Self assessments aren't the only tax

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By armstrongbell
01st Feb 2021 12:10

Same here. CJRS claims stopped working mid morning and I can't log on to my agent account.

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By spcm
01st Feb 2021 12:20

Anything to do with logging in on HMRC's website seems to be down. Great place to check online is DownDetectorHMRC - type into Google and it should go straight to the relevant page. I've been advised by my accounting software provider to give it a couple of hours and hopefully my VAT return will have gone through - otherwise I may have to contact HMRC to get them to reset the VAT return period. So much fun on a Monday morning!!

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Kitten
By Hazel Accounts
01st Feb 2021 12:36

It was working much earlier today but now still isn't. Says experiencing technical difficulties - try again in a few minutes (when it still doesn't work).

I was also hoping to clear a few VAT returns I left while prioritising SATRs......

I've mentioned on here before that HMRC never seem to update the service availability page which is so frustrating

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By bettybobbymeggie
01st Feb 2021 12:40

Weirdly Taxfiler's API is still working but not a lot else.

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By gemmalambshead
01st Feb 2021 14:27

It's still down for CJRS reclaims and now can't log into agent account at all. Was hoping to get CJRS reclaims done and a couple of VAT Returns done and have this coming weekend off (but maybe not). Have forgotten what weekends off are anyway.
On the positive side at least it didn't all crash yesterday.

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By claudialowe
01st Feb 2021 14:35

I have just been able to submit a RTI through Moneysoft, so ~she whispers~ it might be back again.

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Replying to claudialowe:
Scooby
By gainsborough
01st Feb 2021 14:52

I've just been able to log in too.

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By Peter613
01st Feb 2021 23:40

still seems to be down re client authorisations ?

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By Peter613
01st Feb 2021 23:40

still seems to be down re client authorisations ?

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By bettybobbymeggie
02nd Feb 2021 07:51

This morning still down for agent authorisation. Also messages not appearing. I have a VAT registration pending for which I have received the email prompting me to check my messages but alas no message present.

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By bettybobbymeggie
02nd Feb 2021 08:18

VAT webchat also not working, although this isn't a technical error, just lazy-assed, work-shy HMRC loafers.

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Kitten
By Hazel Accounts
02nd Feb 2021 13:16

Still seems flaky this afternoon
Filed one VAT return from software, but now can't file another due to software saying "error contacting HMRC"

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