HMRC online services down?

Didn't find your answer?

Morning folks,

I cannot login to my agent account or agent services account - and haven't been all weekend. Is this the same for all?

Thanks!

Replies (20)

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Caroline
By accountantccole
11th Sep 2023 08:23

Same for us since yesterday

Thanks (1)
Donald MacKenzie
By Donald MacKenzie
11th Sep 2023 08:32

Maybe HMRC system support people are (not) working from home.

No access to agent accont today.

Thanks (2)
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By Truthsayer
11th Sep 2023 08:44

Same here. I've checked at HMRC, and it should be up again at 9am

Thanks (0)
Replying to Truthsayer:
Stepurhan
By stepurhan
11th Sep 2023 09:13

Should be. Isn't.

I wish I was surprised.

Thanks (6)
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By BuffaloBooks
11th Sep 2023 09:16

Still down for me

Thanks (2)
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By L Haldane
11th Sep 2023 09:32

Yep, no service this morning

Happy Monday !

Thanks (1)
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By FRAS
11th Sep 2023 09:32

Same for me as well.

Thanks (1)
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By Catherine Newman
11th Sep 2023 09:37

I've been able to do it and did do it early this morning and over the weekend. I don't use my bookmarked link anymore. I just use HMRC signin on Google.

Thanks (1)
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By eckbookkeeping
11th Sep 2023 09:40

Good news is VAT service is also down. Hope noone wants to file today

HMRC system maintenance
HMRC is undergoing scheduled system maintenance for VAT services from 7:00 am 10 September to 11:59 pm 11 September. During this time, customers may be unable to file VAT returns with HMRC.

Thanks (0)
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By JRX
11th Sep 2023 09:46

Yes system down for me as well.
So why have HMRC not updated the service availability page online which still says full service available!

Thanks (0)
Replying to JRX:
By petersaxton
11th Sep 2023 11:08

JRX wrote:

Yes system down for me as well.
So why have HMRC not updated the service availability page online which still says full service available!


The service availability page is down?
Thanks (0)
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By Catherine Newman
11th Sep 2023 09:49

I've just got in again.

Thanks (0)
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By JRX
11th Sep 2023 09:59

OK now appears to be working. Can I bill HMRC for the time wasted this morning!

Thanks (2)
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By Geoff56
11th Sep 2023 10:11

Not working for me.
I'm getting a "This site can't be reached - local host refused to connect" message.

Thanks (1)
Replying to Geoff56:
Johny Fartpants Picture
By johnny fartpants
11th Sep 2023 10:18

I'm getting the same message as Geoff56. Anyone else still unable to access their accounts? I'm using Microsoft Edge as my browser if that makes any difference.

Thanks (1)
Replying to johnny fartpants:
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By Geoff56
11th Sep 2023 10:25

I'm using Chrome.
Still getting that message.

Thanks (2)
Replying to johnny fartpants:
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By Jimess
11th Sep 2023 10:28

I have just received the same message when trying to log in to HMRC gateway. Also checked Down Detector and they are reporting "unable to login to HMRC" has been ongoing since 7am with a huge spike around 10am.

Thanks (1)
Replying to Jimess:
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By Geoff56
11th Sep 2023 10:33

Reassuring it's not just me!

Thanks (0)
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By Geoff56
11th Sep 2023 12:47

Seems to be working for me now.

Thanks (1)
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By Catherine Newman
12th Sep 2023 11:03

Kevin Ringer put it on the Agent Forum and they asked him for his company's name and Agency details! Enough said.

Thanks (1)