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HMRC online VAT query form

Any good?

Didn't find your answer?

I recently discovered this HMRC query form for VAT:

Has anybody used this? If so, is it any good? 

Replies (4)

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By lionofludesch
22nd Aug 2021 12:13

Would you rely on it?

I suspect that the answer depends on who is replying.

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Replying to lionofludesch:
By the_drookit_dug
22nd Aug 2021 12:45

Dunno. If the level of expertise is on a par with Webchat, then a pinch of salt may be required.

But if it's a formal written response, I guess having it on file is no bad thing if it supports a particular course of action.

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By Geoff56
23rd Aug 2021 09:44

I have used this four times. My first two messages received prompt, authoritative answers. My more recent efforts (February and April 2021) didn't receive a reply of any sort.

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By bettybobbymeggie
23rd Aug 2021 20:31

The actual technology behind the website is great, but sadly the idiots on the other end ruin the experience.

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