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HMRC PAYE repayment timescale?!

Ludicrously long

Didn't find your answer?

More of a statement than a question. I called HMRC today to request repayment of a credit on a client's PAYE account from 2018/19 as it's never going to be used up.

All processed fine, then at the end they told me "estimated process time by 7th September". I queried if this was a typo but told it was correct.

Beggars belief but I shouldn't be surprised anymore

Replies (8)

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RLI
By lionofludesch
20th Jan 2020 14:14

What year ?

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By pjd17mini
20th Jan 2020 14:18

We've had similar - one just got refunded before Christmas that was requested mid-April. Quite a different process when the boot is on the other foot!

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By memyself-eye
20th Jan 2020 18:20

It's true -you will wait for ever!

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By SXGuy
20th Jan 2020 20:39

They probably take that long to process all the prior months FPS's knowing how behind their details can be.

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KellyW
By kellywilson80
21st Jan 2020 11:14

Haha, I've had similar, It's never ending story

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Replying to kellywilson80:
RLI
By lionofludesch
21st Jan 2020 11:25

The logic of writing a lrtter telling you they can't do it for months, instead of doing it there and then, defeats me.

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By thomas34
21st Jan 2020 16:14

Silly question but I presume the employer is not a limited company paying CT? If so, you can get an offset. Never tried to offset against self assessment tax for sole traders but if it's the same legal entity, why not?

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Replying to thomas34:
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By AWeb72
21st Jan 2020 23:40

Yes it is a limited company. Wonder if I can go back to them or, if the repayment process has started, they won't budge?!

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