Has anyone noticed that HMRC appear to have changed the agent portal and removed a lot of functionality?
When selecting a self-assessment client, instead of the familiar green 'Your Current Client' summary, for many clients (presumably they are migrating them all) it now takes you to a Gov.UK page in a different format with everything in a large font.
That's all fine, but under 'View Account' the options to view surcharges, penalties, payments/credits received, repayments etc are no longer avaialble. All you get is a statement saying 'you have nothing to pay' - but no explanation why.
As agent, trying to ensure that my client pays the right amount of tax, I need to see this information. It really does seem sometimes that there is an agenda in HMRC to make things as inconvenient as possible for agents.