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HMRC System availability

Is anyone else having an issue today (Saturday 6th January) with HMRC agent website not working?

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Trying to use HMRC agent website, but everything I try to see results in an error message. After an extraordinary long wait I got through to HMRC online helpdesk who said their agent website is down for system maintenance!   The lady I spoke to said it was down when she came in at 8am and no information on if it was planned maintenance or a fault or when it might come back online.

One wonders if HMRC have heard of the self-assessment deadline?    

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06th Jan 2018 11:31

Ye.
Trying to file last VAT return too!

Thanks (1)
06th Jan 2018 11:42

Been trying since 7.30 this morning.

The last time I tried the logging off procedure came up with the 'what do you think of the service' box ticking exercise.

Needless to say it wasn't a great response and I had some written input toward the end.

We all know it goes down of on a regular basis, but January please .....

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06th Jan 2018 11:53

Me too - trying to file two vat returns. Very frustrating!

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By pat76
06th Jan 2018 12:15

Still cannot file but their website say there are no problems - not for them perhaps!

Thanks (2)
By Tornado
to pat76
06th Jan 2018 12:31

You cannot rely on what HMRC say as most of the time it seems that they do not know what is going on themselves.

See this thread -

https://www.accountingweb.co.uk/any-answers/hmrc-online-services-down-again

Thanks (0)
06th Jan 2018 12:37

They hate us.........but it is OK, when MTD comes in people won't need accountants...............................

Thanks (3)
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By vowlesj
to accountantccole
06th Jan 2018 12:44

or perhaps not - got a call yesterday form someone who was trying to diy their tax return using hmrc's system. they had worked out their tax bill as £5000 ... when I did it I got £743! so there will still be a call for experts, ie us accountants, to sort it for them.

Thanks (1)
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06th Jan 2018 12:39

Frustrating or what?!! We're not working Saturdays and Sundays for our health HMRC - get your act together!! Grrr!

Thanks (3)
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06th Jan 2018 13:22

This is what makes their nirvana of a wholly MTD system a laughing stock

Thanks (1)
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06th Jan 2018 13:25

Has anyone informed the BBC yet - they might want to mention it on the 6 o'clock news

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06th Jan 2018 13:26

It's a plot to jack up income from penalties and surcharges.

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By NYB
06th Jan 2018 13:27

Talk about getting wound up. At this time of year. I just want to get the SA's done and filed. Not keep returning to see when they have been accepted. Got better things I could be doing.

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06th Jan 2018 14:03

Everything's broken today folks!

I responded to a tweet by Radio 4's Paul Lewis (fortunately under my personal twitter account) and he re-tweeted me and my phone has been pinging with likes ever since. Only thing that's putting a smile on the staffs faces today!

Have to say in all the years of HMRC being online I can never remember such a shambles as today.....

IR35 causing the top IT contractors to leave the public sector in droves to blame for this?!?!

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06th Jan 2018 15:26

I haven't been able to file a VAT return today

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By spilly
06th Jan 2018 15:27

I'm trying to file a VAT return today & it's still down for this. I've now tried 6 times so far and am giving up, might try again tomorrow - hopefully HMRC will pay their computer bods to work overtime and get it sorted.
Absolutely farcical!

Thanks (1)
By Tornado
06th Jan 2018 19:51

7.45 pm

Back on now (for me anyway)

Submissions made from home!

No electronic digital link between accounting records and HMRC portal required. Just the relevant information taken home on paper.

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to Tornado
06th Jan 2018 20:02

Yes me too! Got an acknowledgement email regarding a submission we made on Sage earlier on in the day at 16.45 but still couldn't access my agent account at that time but I can now! This really isn't good enough - every year we're expected to put up with this farce!

Thanks (1)
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