HMRC System availability

Is anyone else having an issue today (Saturday 6th January) with HMRC agent website not working?

Didn't find your answer?

Trying to use HMRC agent website, but everything I try to see results in an error message. After an extraordinary long wait I got through to HMRC online helpdesk who said their agent website is down for system maintenance!   The lady I spoke to said it was down when she came in at 8am and no information on if it was planned maintenance or a fault or when it might come back online.

One wonders if HMRC have heard of the self-assessment deadline?    

Replies (17)

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By HeavyMetalMike
06th Jan 2018 11:31

Ye.
Trying to file last VAT return too!

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By Husbandofstinky
06th Jan 2018 11:42

Been trying since 7.30 this morning.

The last time I tried the logging off procedure came up with the 'what do you think of the service' box ticking exercise.

Needless to say it wasn't a great response and I had some written input toward the end.

We all know it goes down of on a regular basis, but January please .....

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By jacquinunn
06th Jan 2018 11:53

Me too - trying to file two vat returns. Very frustrating!

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By pat76
06th Jan 2018 12:15

Still cannot file but their website say there are no problems - not for them perhaps!

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Replying to pat76:
Tornado
By Tornado
06th Jan 2018 12:31

You cannot rely on what HMRC say as most of the time it seems that they do not know what is going on themselves.

See this thread -

https://www.accountingweb.co.uk/any-answers/hmrc-online-services-down-again

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Caroline
By accountantccole
06th Jan 2018 12:37

They hate us.........but it is OK, when MTD comes in people won't need accountants...............................

Thanks (3)
Replying to accountantccole:
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By vowlesj
06th Jan 2018 12:44

or perhaps not - got a call yesterday form someone who was trying to diy their tax return using hmrc's system. they had worked out their tax bill as £5000 ... when I did it I got £743! so there will still be a call for experts, ie us accountants, to sort it for them.

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By Southwestbeancounter
06th Jan 2018 12:39

Frustrating or what?!! We're not working Saturdays and Sundays for our health HMRC - get your act together!! Grrr!

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By SpreadsheetUser
06th Jan 2018 13:22

This is what makes their nirvana of a wholly MTD system a laughing stock

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By nickgaul
06th Jan 2018 13:25

Has anyone informed the BBC yet - they might want to mention it on the 6 o'clock news

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RLI
By lionofludesch
06th Jan 2018 13:26

It's a plot to jack up income from penalties and surcharges.

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By NYB
06th Jan 2018 13:27

Talk about getting wound up. At this time of year. I just want to get the SA's done and filed. Not keep returning to see when they have been accepted. Got better things I could be doing.

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By youngloch
06th Jan 2018 14:03

Everything's broken today folks!

I responded to a tweet by Radio 4's Paul Lewis (fortunately under my personal twitter account) and he re-tweeted me and my phone has been pinging with likes ever since. Only thing that's putting a smile on the staffs faces today!

Have to say in all the years of HMRC being online I can never remember such a shambles as today.....

IR35 causing the top IT contractors to leave the public sector in droves to blame for this?!?!

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By ongwright
06th Jan 2018 15:26

I haven't been able to file a VAT return today

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boxfile
By spilly
06th Jan 2018 15:27

I'm trying to file a VAT return today & it's still down for this. I've now tried 6 times so far and am giving up, might try again tomorrow - hopefully HMRC will pay their computer bods to work overtime and get it sorted.
Absolutely farcical!

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Tornado
By Tornado
06th Jan 2018 19:51

7.45 pm

Back on now (for me anyway)

Submissions made from home!

No electronic digital link between accounting records and HMRC portal required. Just the relevant information taken home on paper.

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Replying to Tornado:
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By Southwestbeancounter
06th Jan 2018 20:02

Yes me too! Got an acknowledgement email regarding a submission we made on Sage earlier on in the day at 16.45 but still couldn't access my agent account at that time but I can now! This really isn't good enough - every year we're expected to put up with this farce!

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