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HMRC won't accept paper direct debit form for VAT

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I posted here a while back about getting a DDI setup for a new MTD client. Duly got client to complete the form and post it off. Got a letter back today stating that the client has to do this via their digital tax account (which they don't have). Quick call to HMRC's VAT helpline and this was confirmed.

Interested in other member's recent (post MTD) experiences here please.

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By leicsred
13th Feb 2020 13:12

We have had exactly the same situation and the client doesn't want their own tax account - seems a really bizarre thing for HMRC to have done.

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