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How can I contact Spotlight Reporting support

Spotlight Reporting aren't responding to my e-mail of a week ago to them. How else can I contact the

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I sent an e-mail to Spotlight Reporting's support and they haven't responded. There is no other contact number or other means of contacting them on their website so I am just sat here about to lose a large client waiting for them to respond.

Does anyone know how to escalate a support query with them.

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