Share this content
13

How do I see my client's balance on VAT account

I have a sinking feeling MTD says NO ...?

Didn't find your answer?

Search AccountingWEB

A client has got in touch to say that his VAT direct debit has been taken twice. He wants a repayment of a large credit now sitting on his VAT account. Under MTD is there any way to see his current balance? Or request a repayment? Do I have to tell him he needs to sort it out himself?

Replies (13)

Please login or register to join the discussion.

avatar
By JDBENJAMIN
13th Sep 2019 13:48

Neither the Agent Services Account nor the regular agent login give a VAT balance. The only way to see it is to create an account in the client's own name.

Thanks (1)
avatar
By Matrix
13th Sep 2019 16:13

In other words nothing has changed under MTD, agents never could see VAT payments. I don’t see why you can’t call HMRC and sort it out and have a good moan, agents have much more experience at dealing with HMRC.

Thanks (0)
avatar
By johnhemming
13th Sep 2019 17:06

You should be able to see the transactions via MTD. (Payments and liabilities) There are two APIs that enable this to happen. You also should be able to use your ASA credentials to do this.

Thanks (0)
Replying to johnhemming:
jlsmith
By jlsmith
16th Sep 2019 09:33

Thanks - what kind of software does this require? My client is using Quickbooks Online and I can't see this information on the QBO screens.

Thanks (0)
Replying to jlsmith:
avatar
By johnhemming
16th Sep 2019 12:04

There is lots of software that does this:
This gives a full list:
https://www.gov.uk/guidance/find-software-thats-compatible-with-making-
tax-digital-for-vat

Active in responding to queries on AW are:
https://easymtdvat.com/
https://www.vat.direct/ - that's me
http://www.vtsoftware.co.uk

Thanks (0)
Replying to johnhemming:
jlsmith
By jlsmith
16th Sep 2019 12:33

Thanks - Quickbooks is on the list but I can't see a way of recovering balance information using Quickbooks...

Thanks (0)
Replying to jlsmith:
avatar
By johnhemming
16th Sep 2019 12:58

You need to use the filter:
Software features
Software features
View submitted VAT returns
Check what VAT you owe
View VAT payment history

If you click all of these three boxes you will find that only those that claim they can do the looking up thingy appear. On that list appears EasyMTD and Cirrostratus Exedra (which runs Vat.direct).

Oddly enough VT software does not appear. Quickbooks also does not appear.

There are, however, currently 275 results.

Thanks (1)
Replying to johnhemming:
jlsmith
By jlsmith
16th Sep 2019 13:02

Thank you - that's very helpful indeed.

Thanks (0)
Replying to johnhemming:
jlsmith
By jlsmith
16th Sep 2019 12:33

Thanks - Quickbooks is on the list but I can't see a way of recovering balance information using Quickbooks...

Thanks (0)
avatar
By atleastisoundknowledgable...
14th Sep 2019 10:37

Download a free Excel add-in called VitalTax. It’ll let you view MTD returns, payments & balances for all of your MTD clients. It’s primarily a bridging software, but we use it purely to check the above details.

I think Johnhemming recommended it a while ago.

Thanks (0)
Replying to atleastisoundknowledgable...:
avatar
By johnhemming
14th Sep 2019 11:13

atleastisoundknowledgable... wrote:

I think Johnhemming recommended it a while ago.

I didn't recommend it. There are particular reasons why I would not recommend anyone uses Vital Tax. However, I will not be drawn on the reasons.

Thanks (0)
avatar
By mwoolston8
17th Sep 2019 13:46

I have similar problems where every time you submit a vat return under MTD you never have any idea whether the client has a direct debit set up or when it comes out. This info was provided before MTD, but now we seem to have gone backwards. Does anybody know if there any way of finding this info out on Xero? For example whether a direct debit will come out, when the payment will come out, has it come out etc.

Thanks (0)
Replying to mwoolston8:
avatar
By johnhemming
17th Sep 2019 15:21

This information comes in the payment Indicator from HMRC which is part of the electronic receipt.

Use the following link to find more
https://www.google.com/search?biw=1876&bih=895&sxsrf=ACYBGNRFDQRsNRNqpnB...

Thanks (0)
Share this content