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How joined up is RTI?

How joined up is RTI?

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Received a tax code today 13th May that was dated 5th May by HMRC.  It was for a leaver on 9th April that was notified to HMRC as part of the payroll under RTI on 29th April.  Surely this should not have been issued when there is a one week gap between the RTI acceptance and the code issue date?  The employee is wholly PAYE and not in self assessment, not that that should make a difference.

Has anyone had this issue and been concerned by it?

Replies (19)

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By Charlie Carne
13th May 2015 13:30

Why does it matter?

If I understand you correctly, you're concerned that you were sent a tax code one week after informing HMRC via RTI that the employee had left. If so, why do you care? If the employee has left your employment, it's irrelevant to you, so ignore it.

Incidentally (and just a guess), the code may well have been generated prior to 29th April and the notice dated later to take into account the delays in printing and posting the physical copy to the employee.

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By stevenwarboys
13th May 2015 14:45

it isnt....

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By Ashlea
13th May 2015 14:48

I agree that it was most likely timing error, but remember HMRC still drops a ball or two despite all the new changes and attempts to link departments.

I left my previous employment 2 years ago, I processed and submitted my own P45 correctly, and I have since been with one employer. The other month I received not one but 3 different tax codes to be used this tax year for my previous employment! Two of which were issued the same day but different. My current employer never received any tax coding notices.

Needless to say I didnt waste my phone bill, time or patience calling HMRC to query it and be told it was most likely a mysterious error lol! HMRC keeps us amused and busy to say the least! :)

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By Kazmc
13th May 2015 15:57

RTI is certainly not joined up.....

RTI is certainly not joined up. We have been receiving GNS (non submission) for companies that ceased trading last year. Called HMRC yesterday about one only to be told that submissions informing of ceased trading dates were 5 MONTHS behind in being processed!

I was told to ignore any GNS for ceased trading companies that were submitted via RTI less than 5 months ago.

Absolutely unbelievable... think HMRC have forgotten what R.T.I actually stands for!

 

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By KPEM online
13th May 2015 16:18

RTI
Think we should come up with some more applicable wording for RTI............such as Real Time Idiots........it is the most disjointed use of real time data you could dream up!!!

Then again it does require human input and resources. And HMRC today has less staff numbers and much lower level experience and skill base. Common sense also appears to have left the building some time ago.

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By landscaper
13th May 2015 17:20

1 week - try a year later

I keep getting them for employees who left months ago - and asked the same question on here a few weeks ago.  I agree it doesn't matter but it should do: isn't this the whole point (or one point anyway) of RTI.  There is no point in a system if it continually doesn't do what it says on the tin.

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By raybackler
13th May 2015 23:13

@charliecarne

I guess you must be happy with the waste of public money.

Also, I contrast this with life in the private sector.  Can you imagine, sending out an incorrect document one week after being told of the correct data and then taking a further eight days from the printing date to actually deliver said waste of public money?  In the private sector this would not be tolerated and companies operating like this would be laughed out of court.  So why not HMRC who need to be called to account for this waste.

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By DMGbus
14th May 2015 08:51

Non filing notice - ceased employer

I have just received a "Non Filing Notice" for the month ended 5 May 2015 ... for an employer who notified HMRC (via Basic Tools) that they ceased to be an employer on 24 Feb 2015.

Just checked Basic Tools and find that employer is very clearly marked as "CEASED".

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By raybackler
14th May 2015 09:56

Ceased Employer

I've got two of those where I filed via RTI on the Year-End submission that they were ceased employers, so will update this thread if I receive anything more concerning them.

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By DACMK
15th May 2015 12:12

Ceased Employer

Nothing changed here then.

Carry on from the paper regime. However, generally I do not have many problems caused by the shift to RTI

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By carnmores
15th May 2015 13:13

im with Charlie

this is a non story 

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By raybackler
16th May 2015 11:03

@carnmores

It might be a weak story or a strong story depending on your point of view, to which you are perfectly entitled, but as it actually happened, it can't be a non-story.

I might have received one wasted tax code, but others have also had the same experience on this thread.  Extrapolate this waste to the size of the working population, then trees are being chopped down unnecessarily.  Not to mention machinery printing and putting the tax codes in envelopes, the postal cost and then the poor suckers like me wasting time opening and checking the letters on receipt.

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By carnmores
16th May 2015 11:28

@Ray

no system is foolproof , on the whole it works very well and is simple to action. The real problem will come when and if it is used for the basis of UC decisions . I retain my position as I am sure do you , thanks.

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By moneymanager
16th May 2015 13:28

Tax code not generated

A first pension income was taken in March using a 1000 (month 1) code. This was done specifically so that the correct 2015/16 code issuance process would be initiated. Advice from the pension provider dated 8th May still showed the unnammended code would be used against the large single pension payment this coming 28th. A, not so quick call to HMRC, the system had generated the code on the 28th April and neither the provider's electronic version nor individuall's paper copies were generated. Staggering? Not really.

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By Kazmc
18th May 2015 09:41

@carnmores

We run payrolls for 350 clients so this is not a non-story for us.

HMRC cause us no end of problems with incorrect GNS's on a daily basis and the OP is just another cause for concern.

RTI should be what is says.. Real Time.

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By carnmores
18th May 2015 10:17

@Kazmc

it is not realistic to believe that all general notices will be correct as manual input is sometime required , on the whole the system works pretty well . you have the power to override do you not? and yes its still a non story in this imperfect world 

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By Mark Three
18th May 2015 10:23

admin cost

there is a cost to us in checking these notices - so easy to miss something and find the penalties running or employees of clients not having their salaries taxed correctly.

 

HMRC have had quite a while to get things in order - plus ca change etc.

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By Kazmc
18th May 2015 10:29

@carnmores

We will have to agree to disagree on this one, Non-story to you but not to an awful lot of us, in particular payroll providers who have a ridiculous amount of time taken up with checking incorrect GNS and tax codes.

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RLI
By lionofludesch
18th May 2015 10:52

Better yet worse

It's better than I thought it would be yet worse than it ought to be.

Too many part time jobs about.  It leads to employees having more than one job and buggering up the system.

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