I seem to be having more difficulty than usual in getting either approval to returns sent, or information to even start them this year, and not just the usual culprits. I wonder whether part is the extension to the deadline by HMRC so they've relaxed a bit?
I still have a small chunk of clients where I have sent the return to review, or a questionnaire, and at least one reminder, and am getting complete radio silence.
Next week will have to be some phone calls to chase up, but then I think enough's enough. They have been asked, & chased for a response, so they'll have to live with the consequences...or am I being too harsh?