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How to change telephone number for HMRC access cod

As title: does anyone happen to know how I change the number HMRC have associated with a client's gateway account that it uses to produce the access code?

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27th Sep 2017 18:43

On the 'Sign in' page, sign is as normal.

On the next page which requires the access code, below the green 'Continue' button, click on 'Need help signing in?' and this gives the option to change the phone number.

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By ma7306
08th Mar 2018 13:44

Once registered, if a taxpayer loses their mobile phone or changes their number, they will need to phone HMRC’s online services helpdesk to deactivate the old phone number and will then be asked to re-register the next time they log in.

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to ma7306
22nd Mar 2018 16:48

Thanks ma7306 I have been trying to find guidance on this. Would I be able to call on behalf of my client or will he have to do it.

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21st Sep 2018 12:18

I tried web chatt which is very helpfull and security chnged/removed

try following link

https://www.gov.uk/government/organisations/hm-revenue-customs/contact/o...

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avatar
21st Sep 2018 12:18

I tried web chatt which is very helpfull and security chnged/removed

try following link

https://www.gov.uk/government/organisations/hm-revenue-customs/contact/o...

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