Hubdoc & Dext

Hubdoc & Dext

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Does anyone have experience with Dext? We have various clients who have a Hubdoc which seems to work fine and is part of the Xero subscription. A new client has their own Xero but uses Dext to upload invoices when on the road/any sent via email etc. This is an additional paid service (which imo they could just use Hubdoc which is included in the Xero subscription already). 

Is there something that Dext does which Hubdoc doesnt offer? - i'm struggling to see the need for this.

Thanks in adviace.

Replies (11)

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By Ozzi
22nd Feb 2024 11:51

I find that Dext is a more sophisticated product but comes at a premium price too. Hubdoc has historically (not sure if this is still the case) struggled to separate invoices that have been uploaded in a multi PDF file (it just processes one invoice in a ten page doc and leaves the other nine out of it).

If you can get Hubdoc to work for you then I'd definitely knock Dext on the head.

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Replying to Ozzi:
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By rmillaree
22nd Feb 2024 18:09

"struggled to separate invoices that have been uploaded in a multi PDF file (it just processes one invoice in a ten page doc and leaves the other nine out of it)."

are you sure thats not user error? - there are two options when you upload - multi document and single document - so you need to choose right option if there are 10 invoices on 10 page pdf document

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John Toon
By John Toon
22nd Feb 2024 13:34

Hubdoc - free, less accurate, and lacking many features
Dext - it's a great tool if you do bookkeeping for clients as much easier to manage than Hubdoc, it's more accurate, using Dextension you can see more in Xero and save more time than Hubdoc, you can use for multicompany setups without the need for disposable emails which is an issue for Hubdoc, expenses is crap but being improved (FYI - even Xero don't use Hubdoc tech for expenses!), statement reconciliation coming soon too, building out fetch features which used to be a USP for Hubdoc but no longer being developed....

Lots of competition to Dext, like Autoentry etc. We also recommend Dext over Hubdoc for most clients, unless they have very low volumes and can't justify the cost.

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By rmillaree
22nd Feb 2024 18:05

yeah dext is far superior for sure - like night and day.

its very client dependent though withn stuff like this - hubdoc might be fine and do the job - or it might send them scatty or you scatty if it doesnt perform as well.

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By wilcoskip
22nd Feb 2024 21:57

Not tried Hubdoc, but very impressed with DEXT. DEXT the product that is. The company leaves something to be desired. The way they switched their pricing plans last year left many high-volume users in the lurch.
But for our larger clients where we have a bookkeeping role, it's a no-brainer.

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By johnthegood
23rd Feb 2024 07:00

I've never seen much of a difference between the two, we ditched Dext last year, why pay all that money?

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By pr27
23rd Feb 2024 09:00

Dext is more sophisticated but comes at a premium price. HubDoc does the same thing but isn't as feature heavy. If the client is willing to pay for the Dext licence then I'd go with that. If not, HubDoc should do the same job.

We have Dext and used it across all clients but are slowly moving those with Xero licences onto HubDoc due to the pricing increases Dext put into place last year. A couple of higher volume clients will retain their Dext licences but we'll transfer the licence over to them so they can deal with any future uplifts.

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By indomitable
29th Feb 2024 15:49

DEXT far superior to HUBDOC even though you have to pay to use it
IMO Hubdoc not fit for purpose unless you have say less that 20 receipts or purchase invoices a month per client
I've trialled them all and I still think DEXT is the best for functionality, not losing data and being quick.
If you have clients with hundreds of invoices a month the time saving using DEXT will more than outweigh any subscription cost

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By azfarbkhr
08th Apr 2024 12:11

Hi there, if you are looking an easy to use and economical data extraction application for invoices, receipts or bank statements, try out Receipt Bot. The data extraction is high quality and it has additional helpful features, such document sorting, splitting and cropping to deal with complex documents or multiple documents scanned in a single file.

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Replying to azfarbkhr:
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By rmillaree
08th Apr 2024 12:53

is it any cheaper than dext ??- doesnt look obviously much cheaper if any cheaper if you have decent volume of stuff.

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Replying to rmillaree:
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By FactChecker
08th Apr 2024 13:54

May have just been an advert ...

@azfarbkhr profile is unavailable: "Uh oh. This page isn't available to you right now."

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