I understand that non accountants don't understand accounting/taxation or really what our jobs entail, and that's fine ! If they did, we'd be out of a job.
But I find I repeatedly get asked the same questions, hear the same statements and get the same request from what I can only describe is people with no basic common sense !
And the more I get these requests, the more irritable i'm getting with my responses (which is unfair on the innocent individual asking the question). I was considering putting an FAQ on my website for the following questions/statements but if I answer the questions honestly it would go something like this -
Q: Could you show me how to prepare accounts and fill in my personal tax return because I don't know how to do it?
A: Would you phone a local builder and ask them to come and show you how to build an extension ? Ask your hairdresser to teach you how to cut your own hair ? I'm not running a training service, if you cannot complete your self assessment or prepare accounts - employ a professional who can.
Q: I've been quoted by an accountant, they want £400 to prepare statutory accounts, company tax return, directors return and quarterly VAT, that is a ridiculous fee so i'd like a more reasonable quote.
A: Were you hoping for a minimum wage accountant ? Keep searching ........
Q: I've done all of my own bookkeeping and prepared the accounts, all I need are the statutory accounts filed and i'm being quoted hundreds.
A: Have you actually prepared your own accounts, or have you in fact opened an excel spreadsheet and written a basic list of your income and expenses in no particular order like 80% of people that approach me and tell me they've "prepared their own accounts"?
Q: Why does every accountant have hidden fees, I always end up paying out more than I was originally quoted.
A: Thats probably because when you were originally quoted you weren't entirely forthcoming in your requests and need a lot more guidance and work on your accounts than you initially presented (Please see previous question).
Does anyone else get repetitive questions/statements ? How do you deal with them ? I realise my professionalism has gone totally out the window with this post :-)
Happy hump day !