The ICAEW has proudly directed me to its new engagement letter templates. The download is over 100 pages!! This then has innumerable sections for the user to edit before it even gets near a client. Does the ICAEW seriously think that small practiitioners a) have the time to customise 100 pages to a particular client's requirements and b) has clients that will read past the first page?
The ICAEW really needs to get in touch with reality and produce a simple standard template that is acceptable for the majority of clients with minimal customising.