Incorrect late filing notices?

Received late filing penalties for Tax Returns filed with HMRC after 5pm on 31st January?

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I filed about a dozen Returns between 5pm and 10.30pm on 31st January. I received e-mail acknowledgements from HMRC after midnight confirming successful submission of each one on 31st January. When I log onto HMRC they are still not showing as received. One client has already contacted me to say that HMRC have sent her a message to say that her Tax Return is late! What's going on?

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By TessaW
05th Feb 2019 09:21

Thanks for this. I have just checked my email confirmations for the returns filed on 31 Jan and they are all dated 1 Feb. No penalties as yet but the returns are not yet shown as having been received on my agents bit of HMRC website.
I have receipts from my software showing the date and actual time of receipt which I can use if the HMRC churns out penalties for my clients. Do you not have anything similar? Even the HMRC website gives a time of submission for returns filed using their own service.

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Replying to TessaW:
Sparkly Orange
By Sparkly
05th Feb 2019 09:44

Yes, have submission receipts but clients tend to believe HMRC in the first instance! HMRC systems were obviously overwhelmed at the last minute and there is a bottle neck somewhere. 5 days later though you would think their systems might have caught up by now!

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RLI
By lionofludesch
05th Feb 2019 10:04

All this will be a thing of the past wth MTD. ©

We rely on computers far too much. I was in Home Bargains yesterday; they were only accepting cash due to a "systems problem". Another nail in the coffin of the cashless society Zealots.

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Replying to Accountant A:
ALISK
By atleastisoundknowledgable...
05th Feb 2019 18:18

“HMRC denied there was a problem. A spokesman said: “No penalty notices have been sent to customers doing their self-assessment online. Those who have sent their paper returns late have been issued penalties as the paper deadline has passed.”

Well that’s the issue then, the computer can’t tell the difference between paper and electronic. Derrrr.

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By TessaW
05th Feb 2019 18:40

I have just checked my agent's account again & all the returns which were filed on 31 Jan but have an email from HMRC dated after the deadline have now been recorded as received on 31 Jan. So no problem with penalties for me. The last return was filed about 7.40pm.
I have found though that HMRC have charged one self-employed client Class 4 NI but not Class 2 which is interesting. She has been self-employed for about 4 years so guess this is yet another computer glitch.

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Replying to TessaW:
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By Wanderer
06th Feb 2019 02:23

TessaW wrote:

I have found though that HMRC have charged one self-employed client Class 4 NI but not Class 2 which is interesting. She has been self-employed for about 4 years so guess this is yet another computer glitch.

Common problem that's been reported on here several times. HMRC will say that the client never registered as self employed.
Have had to deal with this about a dozen times over the past year.
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Replying to TessaW:
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By Matrix
06th Feb 2019 06:39

You will need to call the NI office and register her since otherwise the class 2 won't be picked up by self-assessment.

As Wanderer says, there have been loads of posts on this.

And not to say she wasn't registered, the system is rubbish and you have to check manually as you have done to pick up that she has fallen between the two offices.

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By TessaW
06th Feb 2019 09:57

Thanks Matrix. I have seen previous comments on this but thought it was just the first year so this time it was a glitch. Didn't realise that she could be charged class 2 in previous years but it won't have been allocated to her.

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Replying to TessaW:
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By Matrix
06th Feb 2019 11:18

Check her record, it may not have been collected.

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