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Incorrect tax code

My daughter has an incorrect 19/20 tax code losing 10000 of allowances to a previous underpayment of tax. She rang HMRC who "could see the problem, it appears income has been sent in more than once for 18/19, and she should contact her employer" . So she did. They apologised to her, contacted HMRC and their account has been put in dispute presuambly to work out what on earths happened through RTI.

Her tax affairs really are simple. One job. All year. £16000 earned. 

I have no confidence in this being sorted for April pay, when she will be absolutely knobbled for tax on this current code,  so Ive sent in a 64-8 so we can both speak to HMRC.

In the meantime,  while that application and her formal P60 is awaited, does anyone have any advice? Will the agent helpline be able to release the large tax adjustment from her current code? 

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By Matrix
11th Apr 2019 14:32

The 64-8 will take a while. Call up with her and she can authorise you.

It depends how it arose, if it is a duplicate employment then the taxpayer can remove this.

Otherwise she should ask her employer to fund the difference until it is sorted.

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to Matrix
11th Apr 2019 14:55

Thanks. I cant do that, unfortunately, she lives miles away.

Duplicate employment - her employer changed accountant around month 10 and my feelings are the new one has duplicated the cumulative in someway leading to HMRC thinking she has two lots of allowances for most of 18/19. Her account shows more than one source of income - same/similar name!

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By Matrix
to Kaylee100
11th Apr 2019 15:02

She can authorise HMRC to speak to you. You just need to call up within the next day.

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to Matrix
11th Apr 2019 15:11

Thanks! Didn't know that!

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11th Apr 2019 14:44

Ask them to issue an assessment for the underpayment, and then appeal & request that collection be held over until the appeal is settled.

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11th Apr 2019 16:02

This will be a thing of the past with RTI. ©

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to lionofludesch
11th Apr 2019 16:16

I know!

And its not like payroll was completed by complete amateurs! As far as she knows both were qualified accountants.

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12th Apr 2019 09:51

Demand that the employer funds her until the problem is corrected. They caused it they should sort it

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