Iris Elements

Iris Elements pricing

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Does anyone have recent experience they could share on Iris Elements pricing "for professionals"? Their pricing online is for smaller firms and tries to capture your interest at "from £3" pricing. There is no clear pricing structure and our account manager at Iris is trying desperately to avoid engaging with me on what Elements would cost in place of our existing Accountancy Suite with Iris. I get that we still have 15 months running on our existing contract however I am at the stage where I want to make a decision on whether my future is with Iris and Elements (in due course) or whether to start looking at a stepped migration to something like Taxcalc, exploring various modules over a period of time to land softly. I'm not 100% influenced by pricing however we are paying £17k a year for Iris Accountancy Suite and what looks like a comparable offering from Taxcalc would be around £3k. I would need Elements to be a lot closer to the current pricing of Taxcalc to stay with Iris as we now find the product slow and customer service poor.

Replies (15)

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By Andy556
05th Nov 2023 21:59

It's just under £400 per year per user. I'm considering a switch to TaxCalc when my renewal comes just because the guaranteed future IRIS price hikes

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By pauldh1978
05th Nov 2023 22:03

How many clients does that cover and which modules?

Thanks

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Replying to pauldh1978:
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By Andy556
06th Nov 2023 00:20

That's for unlimited everything so accounts, corporation tax, self-assessments, VAT (bridging software). Think you get a diary and planner but I don't use those

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By johnthegood
06th Nov 2023 07:53

17k a year! wait, what?

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By ireallyshouldknowthisbut
06th Nov 2023 09:09

The price is as follows:

Lowish to get you in.
Some more lowish to tie you in deeper into the ecosystem
Up up up
Up are more until you scream
We are taking the XXXX, but you are too scared to move
You leave, but then read the contract and find out your are in for another year.

From the conversations on here I dont think they have a price list, it's just how much they think they can get away with.

See also £17k. I mean, that is utterly ridiculous. This is how they have the funds to buy out the competition and close them down, time after time after time.

Remember the tax side of things used to be £15 a month for basically the same product 3 or 4 years ago, and the old owners made money on that.

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Replying to ireallyshouldknowthisbut:
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By bettybobbymeggie
06th Nov 2023 18:42

ireallyshouldknowthisbut wrote:
Remember the tax side of things used to be £15 a month for basically the same product 3 or 4 years ago, and the old owners made money on that.

In which case why hasn't someone come up with a TaxFiler clone and sold that to us for £20 a month!! If there are any ex-TaxFiler developers out there...PM me!

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Replying to ireallyshouldknowthisbut:
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By johnthegood
06th Nov 2023 20:33

ireallyshouldknowthisbut wrote:

Remember the tax side of things used to be £15 a month for basically the same product 3 or 4 years ago, and the old owners made money on that.

Having seen the way these tech companies operate first hand, I would imagine the owners made their salaries only, until they sold out to Iris at which point they were probably tied in knots for a few years so they could not develop taxfiler No 2.

Sell em cheap, pile em high, sell out to larger blood suckers.

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stonks
By WinterDragon
06th Nov 2023 11:03

Engage with IRIS as a new customer, come up with a fake practice name and grab a demo. Get them to walk you through full pricing with an account manager that's interested. Take that shiny quote to your account manager and embarrass them.

This likely won't get you anywhere but maybe might bring a level of satisfaction to prove a point.

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Intercity
By Mr Hankey
06th Nov 2023 11:56

You're paying, £17k per year??!!!!

Wowzers!!!

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By pauldh1978
06th Nov 2023 12:08

Thank you all for the replies, they have definitely helped.
I can't imagine how much larger firms pay Iris as our fees are only for a handful of concurrent licences on Accounts Production, Personal Tax, Business Tax, 1 licence on Company Secretarial, 1 Time & Fees, VAT bridging software, 1 P11D licence and that's it.
I definitely won't be trapped into a 3 year contract again, whoever we use.

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Replying to pauldh1978:
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By Leywood
06th Nov 2023 13:25

Give notice now, there are some horror stories on here about needing to give 12 moths notice.

Get an acknowledgement too.

Elements is currently not fit for purpose from reading some of the posts on here, sounds more like it’s from some start up fly by night rather than a long in the tooth/should know what they are doing software company. Just move to Taxcalc and get away from Iris.

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Replying to Leywood:
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By pauldh1978
06th Nov 2023 13:58

Leywood wrote:

Give notice now, there are some horror stories on here about needing to give 12 moths notice.

Get an acknowledgement too.

Elements is currently not fit for purpose from reading some of the posts on here, sounds more like it’s from some start up fly by night rather than a long in the tooth/should know what they are doing software company. Just move to Taxcalc and get away from Iris.

I must admit, Elements being "unfinished" is the impression I picked up earlier this year when I spoke to Iris.

I've got a telephone call booked in with Taxcalc on Wednesday so will post my initial thoughts/experience on here in case it helps anybody else.

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By johnthegood
06th Nov 2023 13:47

Back in the good ole days we were paying around 1k a year for PTP, when iris called and offered a quote, my first statement to them was "OK, but please do not go ahead unless you are somewhere close to what we pay at the moment"

I spent nearly 2 hours on the phone, and even then they could not give me a price as I would have to be contacted by someone else - the quote eventually came through at 18k. I actually called them to make sure it wasn't a mistake.

Needless to say I have never even considered moving to Iris.

If I ever have to pay that much for software it would have to do a whole lot more than accounts and tax, taking the kids to school, cleaning the house and making me a coffee every 2 hours as well as doing all the accounts and tax would be the bare minimum.

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By bettybobbymeggie
06th Nov 2023 16:51

Blimey - where is that speechless emoji when you need it.

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By petersaxton
14th Nov 2023 09:17

I pay less than £2,500 (including VAT) a year to Digita for all the main software for 50 companies and 100 personal taxpayers.
Increases are about 3% per year.
I'm happy and I dont fancy switching suppliers even if I wasnt!

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