Iris Elements CT600 submission rejected

Iris Elements CT600 submission rejected

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I have recently migrated from Taxfiler to Iris Elements and have filed a few CT600s successfully.

I never had a submission rejected when using Taxfiler and have had a first one today using Iris Elements - authentication error.

I have contacted support who have emailed suggestions being to check my credentials and the company details.

These are all correct and match those used when filing under Taxfiler for this company last year.

Does anyone have any suggestions?



Replies (2)

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By Elgin
23rd Apr 2024 16:08

I'm a plonker.............I forgot about a recently changed password!

Thanks (1)
Replying to Elgin:
By rmillaree
23rd Apr 2024 16:51

well thats a refreshing change iris being innocent

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