Iris Notice Period - Is it Enforceable?

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I've been using Iris software for over 10 years, but it's just getting too expensive to justify. So I've been looking around for altenatives, but I'm undecided as yet.

Just had a call from Iris renewals, and they are saying that because I haven't given three months notice that I want to leave, and my contract runs until the 31 August 2018, that I am now tied in for another year.  I can't leave until 31 August 2019, or I can, but I have to keep paying until then.  Stupidly I hadn't realised this.

Anybody have any experience of leaving Iris without giving the three months?  Is this policy enforecable?

 

Replies (4)

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By Vaughan Blake1
01st Oct 2018 16:19

If that's the contract you signed up for, then I guess it would be enforceable.

Incidentally what have you been using for September? I suspect any argument that you may have had will be weakened if you have continued to use IRIS throughout September and not paid anything.

On the basis that you are undecided about which user to switch to a month after your contract expired, I would stick with IRIS, but make a big diary note for next March time and in the meantime start looking about.

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By marks
01st Oct 2018 20:56

Yes, they are strict about enforcing the 3 month rule. It is in all contracts.

I suspect that most people who use them dont know about it and therefore they usually get another years worth of payments before they eventually leave.

Lucky we were aware of the 3 months deadline and gave our notice in plenty of time before our contract expired at the end of June.

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Coman And Co
By ComanCo
26th Oct 2018 17:46

Accordingly to IRIS, I am tied into IRIS for another year or another four months of quarterly payments.

The license renewals page shows an expiry date for the current license which is the end of the month. The term which shows it is a yearly license is in the license agreement tab.

However it is small print and not specific reference to actual renewal date.

Anyone had any experience on whether this yearly renewal is enforceable?

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