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Iris Openspace

unable to upload documents

Didn't find your answer?

anyone else having problems?

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By CWservices6064
04th Dec 2021 14:48

Yes, unable to upload.

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By JD
04th Dec 2021 15:55

+1

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By Hugo Fair
04th Dec 2021 17:00

Can you remember the last time it was impossible to 'upload' a letter into a post-box?

Actually I can (they went round fixing metal barriers to each slot!), but that was back in 1971 ... whereas these Cloud-based 'services' seem to fall over more often than a baby taking its first steps! O wondrous world of digital records & documents ...

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Replying to Hugo Fair:
By Duggimon
06th Dec 2021 13:49

Hugo Fair wrote:

Can you remember the last time it was impossible to 'upload' a letter into a post-box?

Actually I can (they went round fixing metal barriers to each slot!), but that was back in 1971 ... whereas these Cloud-based 'services' seem to fall over more often than a baby taking its first steps! O wondrous world of digital records & documents ...

If the problem gets fixed in less time than elapses between post pickup and delivery, I would still consider electronic to have won the race.

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By Mr Hankey
05th Dec 2021 07:56

Using a traditional postbox = on a good day, probably 24 hours until it reaches the recipient.

Openspace = instant.

Even when it's down it's still likely to be fixed within 24 hours = still a better system.

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Replying to Mr Hankey:
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By Hugo Fair
05th Dec 2021 12:16

"still a better system" ... depends on whose perspective in the transactional process.

For me, it's not a matter of how long delivery takes (which is not really instant via Openspace if your target doesn't immediately drop everything just to open your document) ... it's a matter of how long it takes me to initiate the process (post-box is 10 feet from my front-door so wins hands down) and certainty that post-box will be waiting for me, unlike the vagaries of Cloud apps.

FWIW during the first 6-9 months of lockdown, my internet access (thanks to Virgin) was haphazard to say the least - downtimes of between 10 mins to several hours, often many times per week and always without notice ... and this is in central London!
If you then add the layer of interrupted service (with equally poor communication on the problem) from the major App suppliers over the last couple of months ... reliability appears to have become part of a foreign language to them.

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By Catherine Newman
05th Dec 2021 11:58

I don't use Openspace but kept getting emails saying that I would be shut out of it if I hadn't used it by a certain date. Does this apply to any of you? Might they be down to apply this?

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By CWservices6064
05th Dec 2021 12:42

Still unable to upload anything here.

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By andrewjlane
06th Dec 2021 10:56

It's working now!

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