Is everyone else still getting Govt Gateway emails

Is everyone else still getting Govt Gateway emails when filing tax returns, and RTI reports?

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Good Morning,

I deleted the email address that i used with my SA online services as i was getting way too much spam. I have since updated my email address with SA online and on BTC and in the Moneysoft Payroll programme but i am not getting any government gateway notifications like i used to before when filing anything online. I have spoken to HMRC on line services helpdesk who confirm they have the correct email and that i should update my email in the third party software i am using.

Is everyone else still getting the gateway emails?

 

Replies (5)

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By Wanderer
26th Apr 2017 10:19

Yes, still getting them.

We direct all of ours into a separate folder & generally don't even look at them unless there is a subsequent denial of receipt. Currently have 5,000+ unread emails in that folder.

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By landscaper
26th Apr 2017 10:38

I am still receiving ok but also still receive emails (to my private email address - set up as a recovery??) for an employer I left over 4 years ago! No-one can resolve it - HMRC won't talk to me as I am nothing to do with the company/can't pass security etc - old employer says none of my details are on the Gateway etc - it is just one of those great HMRC mysteries.

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RLI
By lionofludesch
26th Apr 2017 11:07

Yeah, still get them. I just file them in a separate folder just in case there's a query. If there ever is one, I don't know how long it would take me to find the right acknowledgement - they all look the same.

Thanks (1)
Replying to lionofludesch:
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By Wanderer
26th Apr 2017 11:19

lionofludesch wrote:

If there ever is one, I don't know how long it would take me to find the right acknowledgement - they all look the same.

We use GMail which makes it pretty easy to search on UTR or PAYE reference.
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Replying to Wanderer:
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By jbaccsol
26th Apr 2017 13:59

I too keep them in a separate folder on Outlook and the only time I had to find one I searched on paye ref and then looked around the date I was expecting the submission receipt. Worked fine.

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