On previous occasions when I've asked this question the answer has been, not really. Not having received any spam from them lately I thought it might be time to ask again. Now that the Xero based service has been live almost 3 years, has anyone picked up business from clients leaving them, as opposed to losing clients to them?
Earlier this month KPMG were fined a near-record £4.8M for audit failings. Do things like this have any reputational impact on their small business offering?