is taxfiler working this morning?

is taxfiler working this morning?

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i can't log on

Replies (5)

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Teesside
By Teesside
30th May 2020 12:51

I could first thing this morning but I can't log in now.

The log in page is now displaying the following note:

NOTICE: 30 May 2020. Some users are having difficulty logging in to the site. Our engineers are looking into this urgently.

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By nick farrow
30th May 2020 13:01

brilliant thanks Teeside - i thought i was going mad as i need to submit our own CTR by tomorrow

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By frankfx
30th May 2020 16:13

Out of interest

Would a system failure by an HMRC approved supplier be accepted as a reasonable excuse.

Say you had several returns to submit, do you keep logging in 'til midnight , if only to show bone fides that you tried?

System failures are a fact of life , but the disproportionate worry and anxiety caused should and must be alleviated.

did the tax filer message attempt to manage expectations?

In the way that we would treat our clients?

' This has happened before , based on experience the gremlin should be fixed by 3 p.m ,Saturday 30 May'

I bet not . Part of Iris Big enough to cope? Small enough to really really care ?

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Replying to frankfx:
By Tim Vane
30th May 2020 17:02

Software issues are definitely not an acceptable excuse for Companies House, though HMRC can be more understanding.

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By nick farrow
01st Jun 2020 11:14

TaxFiler sorted it out in good time to get them all in - I am a cobbler!

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