We have had a few cases of the pensions regulator issuing fines to our clients for non-payment of contributions. The fines are £400 per time and there are also daily penalties of £50 per day. In all cases the contributions unpaid amount to less than or similar amounts to the fines levied. These have been issued to clients that are experiencing cashflow difficulties. The fines serve to add to the problems during a difficult time. I know you can appeal but there are questions like 'what did you do with the contributions that you took from your employees?' as part of the appeal form. Basically, by the time the contributions were due to be paid, the overdraft etc. had been maxed out. The other situaition we've had is a company that has closed its doors but not able to appoint its own liquidator due to having no funds, so waiting on the bank to appoint one. The pensions regulator has doggedly pursued this client, with escalating phonecalls, no matter how many times you explain the situation, daily penalties of £50 per day, plans to come out and visit you and your client, who have already left their premises. They have been quite unpleasant and, again, the contributions at stake are minimal. Is this good policy when businesses are experiencing difficult times?