Having used various recruitment agencies recently and having had mixed results with the candidtates supplied, we are becoming more & more concerned by the services provided. Apparently very few checks are made on the candidates suitability, with some agencies not checking exam results or even the eligibility to work in the UK. One agency recently, the only verification work they undertook was to check the candidates passport.
Despite this we are expected to pay extortionate fees within very tight payment terms, which, if not adhered to, results in all offers of a suitable replacement or clawback of fees being withdrawn, even if the candidate turns out to be totally unsuitable (having mislead us at interview), or if they leave of their own accord in the first few weeks.
Surely the whole point of using agencies is for them to weed out the poor candidates & do all of the donkey work for us, otherwise what are we actually paying for; more & more we feel that many are nothing more than expensive CV forwarding agencies who take no responsibility if anything goes wrong, however as the current market is, we have little choice but to use them.
Anyone else having problems ?