I have just added a staff member to access clients on my HMRC account. I telephoned HMRC to ask if there was an easier way to select the clients I would like my staff member to have access to, or did I really have to select each one individually? HMRC confirmed that I would have to select each client individually and that there was no other option.
This will take a huge amount of time and I was wondering if anyone else has experienced this, or whether the person in HMRC is incorrect and that I can select "all" clients somewhere with the option to de-select clients?
This seems so ridiculous in this day and age when technology is so advanced?
I would be grateful for any comments.