For those of you who deal with tax, is this common?
I received an online statement from HMRC for my self assessment on 11 June saying that I owed £x which was all perfectly correct. Today I get in the post, a statement saying I am owed a refund as I have not earned anything in the year apart from one small piece of income which had tax deducted. My initial reaction was that they somehow had set up two accounts for me but, no, my online account shows both a refund due as I earned less than my personal allowance and my SA showing that I owe £x (which also includes the income that's generating the refund).
Not really a question I suppose but it seems bizarre and I can look forward to some time on hold tomorrow I suspect.
Is this what you have to deal with all the time?