We are a firm of accountants based in East London.
We have a modest IT system with 12 work stations.
We are now on to the 3rd IT support company. Each time they are OK with dealing with routine issues over Windows, etc. However, they have all floundered when it came to dealing with SAGE programmes. As a firm, we have SAGE payroll; Line 50; Corporation tax and Personal tax. It is, therefore, essential that we have confidence that the IT support company can handle any issues over the software.In the past, we have had significant down time which has been extremely expensive as well as frustrating.
Can anyone recommend a company that would fit the bill?