An ex-client (large PLC) has just asked for a full transactional report from us going back to Jan 2015. They are no longer a client and have no prospect of ever becoming a client again. Do we have a legal obligation to provide this report?
Replies (4)
Please login or register to join the discussion.
What does your letter of engagement (and disengagement) with this large corporate client say?
It's more likely a contractual matter than a statutory one...
Provision of 4 years' data is potentially a sizeable piece of work that you could reasonably charge for. But as has been said, it depends on the contract/LoE.