A couple of years ago, like all agents, I had to open an HMRC Agent Services Account to sign clients up for MTD VAT Returns in addition to the Agent Account I already had. I've never fully understood how this works and in my second account it doesn't show any services.
Today I tried to file a September VAT Return, through my original Agent account, but have been signed out saying something like 'VAT IT has migrated to your Agent Services Account'. However there are no clients and no services showing within this account.
How do you link the two different HMRC Agent accounts? Surely there is something in there to link my existing VAT clients to my Agent Services Accounts?
I already have a VAT code for authorising clients within my original account; are they going to send me a second code if I request one through the secont Agent Services Account?
The advice/instructions on this seem non existent and I really can't face hours on the telephone to their helplines! :(
Has anyone else managed to resolve this issue? If you haven't filed any September VAT Returns (not MTD) yet, then you may like to see what's happening in your Agent Account.