We have just received a renewal notice from Mercia relating to their annual costs for Methodology and Compliance products (previously called General Practice and Procedures Manual) and it has gone up by 43% on last years price. Has anyone else received a similar increase from Mercia? Does anyone use anything similar that I can compare for costs/quality of content please? We are finding that everything is being loaded this year - most of our regular renewals, including software have gone up in excess of 10% - Mercia have just taken the trophy for the highest cost increase we have ever experienced in terms of percentages. Stationery costs have generally gone through the roof - some items have almost doubled in price since our previous order. We can manage that to a degree, but it will still have an impact. We cannot pass on such massive increases to clients although our rates will need to be reviewed in the light of these increases. Is anyone else finding the same?
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Appears to be standard material.
What value do you get out of this manual?
I remember buying it a few years back. I found our work processes were better than following a manual.
Yes we use it as a guideline and update our work processes as and when needed using material from the manual. We mainly use it to update and create draft client letters. The content is good but sometimes a bit OTT and cumbersome to use. I am sure there must be something else out there but I just cannot find it.
I'd consider whether I needed to buy this every year.
Or, indeed, at all.
From my experience these companies appear to be the sort of people who give advice about running a business but who have never actually successfully done it themselves ...
I remember seeing their audit manuals ..complete overkill...I would never make a profit on an audit following their procedures....but very good for insomnia .
guys what audit methodologies do you currently use ? Are these boiler plate or again paper pushing excercises ?