I've been attempting to register as an agent for MGD for around 8 weeks now. I know I need an agent's reference number and when trying to obtain one through my online services the system is constantly unavailable. I eventually got through to the technical helpdesk who informed me I could report the error "if you want" and then wait for a fix.
I wrote to CAAT in Longbenton thinking I would have more success, but they wrote back saying they can only create and amend agent records for SA & CT and I should use the online services.
Tried online services again today and it's still unavailable some 8 weeks later.
Does anyone have any suggestions as to what I try next please?