Share this content
8

Moneysoft back ups

Sending back ups to other agents

Didn't find your answer?

This is a first for me so thought I would share...

New accountant requested our client Moneysoft payroll back up rather than do a Mid year start as they presumably noticed that we use the same software as them. They were not aware that Moneysoft does not protect your HMRC log-in details and if you open the back up in Notepad you can view the agent log in details on each RTI submission.

If you manually edit the file to try and remove this then you corrupt it and it is useless. Moneysoft don't to seem to have any official guidance on this but I would suggest that you do not pass agent backups to new accountants.

Anyone else had issues around this or even worse given away a Moneysoft back up to a new accountant? If so change your HMRC password immediately which no doubt will mess up any other HMRC submissions that you are doign until each software instance has been updated.

 

Replies (8)

Please login or register to join the discussion.

By Wieslaw
21st Dec 2016 10:51

Thanks for the heads up on this. Safest option is not send anyone else a back up file then.

Thanks (1)
Replying to Wieslaw:
blue
By mg200
21st Dec 2016 11:10

That is my recommendation. No matter how hard the accountant and client is chasing you for it. Giving away your HMRC log-in unknowingly is incredibly damaging for you and presumably a data protection breach for your clients.

Thanks (2)
avatar
By Jekyll and Hyde
22nd Dec 2016 09:09

Read this last night and took a look at moneysoft in notepad this morning.

I agree it displays the practice HMRC log in details, but I cannot see it displaying the password, so I am wondering why this is a major concern. Please can you elaborate on the security issue as this can be a very dangerous situation, or it may simply be a damp squid. I would agree prudence would suggest changing password, if you believe that there is concern here, however I also believe that as accountants we should be working together with each other as there are various other issues here (P11d, CIS subcontractors and suffered) some clients are simply too big to just hand over hard copies.

Thanks (0)
Replying to Jekyll and Hyde:
blue
By mg200
22nd Dec 2016 10:33

It shows the password, which is why it is a major concern. If you send a back up to me then I could show you. Or if you open in notepad and then Edit>Find and type your password in then you should find it that way.

If it is not showing then perhaps you have been using the client log-in?

Moneysoft agrees that it shows the password and is not encrypted. They state that if you do not want to pass on your password to other agents then do not send a back up.

Thanks (0)
avatar
By DA Baker
22nd Dec 2016 10:49

I’ve not tried it but could you export the employer and employees details to a CSV file. Then copy the current year wage details to an excel file. It should then be relatively easy for the new accountant to create a new payroll file.

Thanks (0)
Replying to DA Baker:
blue
By mg200
22nd Dec 2016 11:19

In my opinion, Moneysoft is only suitable for smaller companies and therefore the exercise of manually adding the employees should suffice these types of clients. I've never tried importing into Moneysoft.

Personally, any larger clients, I try to change payroll provider at the beginning of the new tax year to make things easier.

Thanks (1)
avatar
By Jekyll and Hyde
22nd Dec 2016 10:50

many thanks for this. Very techy, but very important. Did a search for the password and it has it there.

My only concern is about "being helpful v Data protection". what a world we live in. Considering I sent a file only yesterday morning, I am changing the password now. Once again many thanks.

Thanks (1)
Replying to Jekyll and Hyde:
blue
By mg200
22nd Dec 2016 11:29

I'm surprised that I cannot find this being discussed anywhere before. If I were a unethical accountant (perhaps not with an Institute), I could collect lots of local accountants log in details and have full access to their clients.

Being helpful goes out of the window I'm afraid if it means giving this away.

Thanks (0)
Share this content

Related posts