Share this content
11

Moneysoft dropping split payroll support

Moving to Brightpay as a result

Didn't find your answer?

After a recent update, Moneysoft now displays a message warning that "Payroll Manager will not support split payrolls after 2019-20."
This affects our largest client - a pub/restaurant group with 12 sites. We pay up to 200 staff per week for them, mostly hourly-paid on NMW.

Because Moneysoft only allows up to 250 staff, we've long operated this client as a split payroll, with one file per site. This works well for data entry from timesheets and provides the client with site-based reporting; the only drawback has been EPS filing. [if more than 1 site has a statutory parenting pay claim, then we have to file a manual EPS from each of those sites, being very careful to ensure correct cumulative figures are entered.]

I anticipate we'll move the client to Brightpay for 2020/21, merging all the sites into one payroll file rather than continuing as a split payroll. (The rest of our client base will stay on Moneysoft as we are very happy with its functionality, value for money and ease of use.)

I would appreciate hearing from anyone who has made the move from MS to BP:
-Are there any big differences I should be aware of?
-Anything you used to do in MS that you can't in BP?
-Any issues with importing from either your MS .pay file or from a .csv?

thanks

Replies (11)

Please login or register to join the discussion.

By petersaxton
08th Nov 2019 08:33

I've never used MS but I've used BrightPay for several years and it's great.

Thanks (0)
By SteLacca
08th Nov 2019 08:50

Sounds like MS may be trying to prevent the very abuse of license that you were doing.

Thanks (0)
Replying to SteLacca:
By coops456
08th Nov 2019 09:03

How do you turn split payroll into abuse of license?! Interesting logic.

Thanks (0)
Replying to coops456:
By SteLacca
08th Nov 2019 11:08

The license is for a maximum of 250 employees.

In your OP so state explicitely that, "Because Moneysoft only allows up to 250 staff, we've long operated this client as a split payroll, with one file per site."

Ergo, you have admitted that your motivation is to circumvent the restriction.

Thanks (0)
Replying to SteLacca:
By JCresswellTax
08th Nov 2019 11:23

Its also stated they pay 'up to 200 staff' so I am struggling to see what they are doing wrong?

Thanks (1)
Replying to JCresswellTax:
By SteLacca
08th Nov 2019 12:40

Quite right, I should have said "seeking to circumvent" rather than "doing".

Thanks (0)
Replying to SteLacca:
By coops456
08th Nov 2019 13:32

Moneysoft has stated that the change is due to high levels of support required for split payrolls. It has nothing to do with licensing.
As the client added new sites, we added new files.
If MS offered a licence for 300 or 500 staff, we'd buy it. They don't. Hence the need to move to BP.

How about just answering the question asked, or skipping the thread if you can't?

Thanks (0)
Replying to JCresswellTax:
By coops456
08th Nov 2019 13:32

@JCresswelltax
So am I! The 250 limit only becomes an issue due to highish turnover of staff in this sector.

Thanks (0)
Replying to coops456:
By JCresswellTax
08th Nov 2019 13:33

Ahh so you are exceeding 250 employees taking these into account?

Thanks (0)
avatar
By alialdabawi
08th Nov 2019 16:01

I made the move from Sage to BP almost exactly one year ago, following extended discussions with Moneysoft about the 250 limit. All other clients were moved from Sage to MS many years ago.

When I discussed with MS the option of split payroll files for the same scheme, I was told that this wouldn't work properly due to each separate payroll file claiming - or not claiming - the EA, and the client or myself therefore needing to manually make such adjustments in the bookkeeping part of the payroll process.

Many years ago, a MS advisor shared with me a 'secret options' window (I still remember how to get to it from within the software), which would allow me to maximise the number of employees in one file to 500. When I asked MS about this last October, they denied any secret options!

To answer your questions:

- I find BP very easy to use - the transition from using MS is not a difficult one at all
- Can do everything needed from a payroll software, in BP. Only thing about it is emails are all sent from a BP address whereas in MS, you can set the sender's user credentials
- No issues with data transfer. I did mine mid-year (though from Sage) and the figures and personal details all shifted across accurately. Follow the BrightPay instructions and you can't go wrong

All the best!

Thanks (1)
Replying to alialdabawi:
By coops456
08th Nov 2019 17:56

Thanks very much, that's very helpful and reassuring.

I love MS as a product but am frustrated by their attitude - sometimes you'll only find a useful change by stumbling on it - it wouldn't be difficult to give a short release note for every update. Support can be downright brusque at times - as you say, most long-term users know that the secret menu exists but you'll be lucky if they'll admit it!

(Because the employer has a sizeable PAYE bill each month, especially on the HQ file, we've found it straightforward to 1) have EA set to N on all sites, then 2) in month 12, set it to Y on the HQ file and ensure that from that file, we submit the final EPS of the year claiming it. The EA is thus shown on the month 12 report and deducted from the month 12 PAYE - no worries about overpayments or manual adjustments.)

Split payrolls throw up these complex issues, so I understand where MS is coming from; I just wish that they would show a little more faith in their experienced "power" users and add the split payroll option to the secret menu!

Thanks (0)
Share this content