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More Revenue delays?

More Revenue delays?

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One of my clients is due a significant repayment of s419 tax for 2007 and we received the notice of amendment 3 weeks ago. I had actually had to chase them up to get that far, so this has been ongoing for quite a while.

Per HMRC online, the overpayment is still sitting there.

When I phoned HMRC today, I was advised that they are waiting for Shipley to come back to them and confirm the effective date of payment, before they can deal with the repayment.

I know there have been issues with repayments being held up for security checks, but this is the first time I've had this problem.

Is this another obstacle being put in the path of repayments being issued by HMRC? Has anyone else had this problem?

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By youngloch
23rd Jul 2009 16:58

It's been like it for a few months
Several client repayments have been sitting on the system unreleased recently.

In one case the system actually showed it HAD been issued on the 3 June and at the end of June the client contacted us as he had not received it (via BACS). On phoning the Revenue they first said it had been sent, then said it was awaiting verificiation. It was eventually issued around 10 July.

I can honestly say that since May not a single client refund has been automatically sent out without us having to make at least one phone call - normally more.

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By Anonymous
30th Sep 2009 10:02


We are also finding the HMRC is using spurious reasons for delaying repayments. For example, we've had two cases where it took three months for a return to be sent back to us because we'd sent it to the "wrong" tax office and in another case, an elderly lady who's had repayments every year for many years is now being asked (after two months delay) to produce P60's for a couple of annuinties because HMRC do not have the details. It seems to be a means of financing the long payment arrangements agreed earlier this year for businesses because of the credit crunch by effectively stealing from those due a repayment.

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