Tried to submit Clients VAT return for MTD using Free Agent this morning. Software tells me "HMRC didnt recognise your authority to file VAT returns for this client", though I have been doing this since July 2019. Spoke to Free Agent...they weren't sure. Just spoke to HMRC on a call lasting one hour. HMRC contact was speaking to colleagues via Teams. Was told to go into my Agent Services account but the only option was to remove Free Agent as software. Discovered that as authority for Free Agent was set up on 31st July 2019 and 18 months have elapsed the authority has to be renewed. But you dont renew the authority via HMRC...you have to renew the authority with each client. Went back into Free Agent and found I do not have the authority to cancel and set up the connection. Now have to speak to Free Agent again. Hours wasted on this. I can't be the only one facing this problem.
2nd Feb 2021
MTD for VAT
MTD - Did you know you have to renew the client authority every 18 months ?
Share this content