I have set up my ASA and have a blue box advising Agent Services Account created (good news!) and also confirmed a link to my 'normal' government gateway account. However, when I try to sign up clients I get a message 'you cannot use this service yet'. As frustrating as this is I am thinking that maybe there needs to be a day between setting up the ASA and then linking the clients? Am I right, has anyone else experienced this or have I done something terribly wrong? Any feedback gratefully received
TIA Carol
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I think you need to register for Vat services . The way Hmrc have set it up is so complicated it’s beggars belief !
I would expect it takes a couple of days for the link to your ASA to update before you can register them for MTD. I say this because each time we've become authorised for a new client, it won't allow us to register the client for MTD for at least a day or two.
It will also refuse MTD sign-up if the HMRC service is too busy, they submitted a VAT return within the last week, or their direct debit for VAT is due out soon. Sometimes it does it for no apparent reason but if you come back in a few days it's happy to sign them up.