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MTD VAT Return reminder - already submitted

MTD VAT return submitted 20 September. Reminder reeceived dated 19 October

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We submitted a return for a client through VitalTax bridging software on 20 September 2019. It was for the period 1 June to 30 June 2019 and was therefore late (due to a mix-up following a change in stagger periods). We have confirmation through the software that the return was successfully submitted and the amount payable has been taken by direct debit. However, the client has received a notification dated 19 October 2019 stating that the return has not been received and that they have assessed a different figure. Does anybody know why this has happened and who we should contact?

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Easy MTD VAT
By EasyMTDVAT
28th Oct 2019 11:23

When you successfully submitted the return, HMRC will have returned a submission receipt to VitalTax containing lots of data (Receipt ID, Timestamp, Processing Date, Payment Indicator, Form Bundle Number and Charge Reference Number).

However, I'm not sure whether VitalTax shows this to you at the point of submission or whether you have access to it within the VitalTax interface. If you do have access I would contact HMRC quoting the Receipt ID so you can resolve the problem.

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Replying to EasyMTDVAT:
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By John R
28th Oct 2019 12:44

I downloaded a copy of the return via VitalTax immediately after it was submitted and it showed that the submission was successful with submission ID etc.

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By johnhemming
28th Oct 2019 11:47

What you need to do is to use some MTD software (for example EasyMTD vat or vat direct) to look up what HMRC think they have recieved for that period.

That will answer the question as to whether HMRC's records actually have a vat return submitted or not.

If you would like me to talk you through that email me at [email protected]

Otherwise what EasyMTD says about the receipt is a thing to look at.

The first thing, however, to check is whether HMRC are recording a vat return or not.

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Replying to johnhemming:
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By John R
28th Oct 2019 12:46

I downloaded a copy of the return via VitalTax immediately after it was submitted and it showed that the submission was successful with submission ID etc. I have checked again today and it shows the same i.e. return submitted.

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Replying to John R:
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By johnhemming
28th Oct 2019 13:08

Does the notice say in paragraph 5 "If you've already submitted your VAT return and paid any VAT due, or you do so immediately, you do not need to call us or pay this assessment. You can ignore this notice."

If it says that I would ignore the notice.

Even if it doesn't say that ignoring the notice is something I would consider as an option depending on precisely what the notice says.

It is quite possible that they created a list of outstanding vat returns and took a while to do assessments on them.

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By Yeadonian
28th Oct 2019 16:07

I had the same issue, and used the HMRC online webchat to speak to an advisor. They confirmed that the return was showing on their system.

In their words:

"We are currently aware of an issue in which assessment letters are being sent out in error when the VAT return has been received. This is currently being investigated. You can ignore the letterer that you have received".

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By johnhemming
04th Nov 2019 18:28

HMRC have just sent out an email on this sort of thing saying:

"We have been advised that some 'VAT notice of assessment of tax' letters recently sent to Making Tax Digital customers, were issued in error.

"If the business has already submitted the VAT return in question and paid the tax due/received its repayment, they can ignore this letter. Customers can check their position using 'HMRC online services', and agents can check this on their clients’ behalf by using the 'Manage your client’s details' service.’

"Apologies for any inconvenience this may have caused. The live service issues page will be updated to include this information. "

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