I have a client and all RTI are submitted from Quickbooks Standard Payroll package. Client is also a CIS sub-contractor. I want to report CIS suffered from Basic Paye Tools. I already have 1 employer on Basic Paye Tools, when i add this CIS employer it gives me following error.
Internal error: The requested page cannot be found. Please return to the Basic PAYE Tools homepage and follow the relevant link to the section you require.
Also, when I log in Basic Paye Tools again it shows a pop up appears that a tax year already exists for the employer I want to add.
It means employer was added in employer list?
If it was added, then why it’s not displayed in employer list?
When i open Basic Paye Tools it opens in internet explorer rather than as a software.
Feedback will be appreciated.